Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Knoxville come from postal codes 37917, 37918, 37919, 37920, 37922, 37929, 37934 and 37912.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,460 ratings
Thank you!
Problems in the last 24 hours in Knoxville, Tennessee
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Knoxville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Knoxville, Knox County, Tennessee
The most recent Comcast Xfinity outage reports came from the following cities:Knoxville and Powell.
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| City | Problem Type | Report Time |
|---|---|---|
 Knoxville | Internet | |
| Knoxville | Internet | |
| Knoxville | Internet | |
| Knoxville | Internet | |
| Knoxville | Internet | |
| Powell | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Knoxville, Tennessee
Latest outage, problems and issue reports in Knoxville and nearby locations:
- John T.Greene (@WCtheLime) reported fromKnoxville, Tennessee
@CNETNews They expect thier hot spots to service as temporary connections for Xfinity Mobile service. đđťđ˛
- TheTvTimeout (@TvTimeoutPT) reported fromKnoxville, Tennessee
The fact that licensing agreements have locked me from watching the Michigan game is Tom-foolery. Comcast needs to fix this right now. I have Fios on speed dial...your turn Comcast
- Ryan Butler (@rbutler09) reported fromKnoxville, Tennessee
@Xfinity @comcast get your sh*t together.
- a s h l y n n n âđź (@AllAboutAshlyn_) reported fromKnoxville, Tennessee
@Kingpin10_ youâre paying for classics plus new content and youâre not getting that fully. Proud Family movie is on xfinity on demand so that just defeats the exclusivity purpose of the service.
- Mayzer11 (@Mayzer112) reported fromKnoxville, Tennessee
Outrageous, how is the ACC Network not available on my Xfinity @comcast @Xfinity
- Matt stalcup (@Mstalcup15) reported fromKnoxville, Tennessee
@ufc @espn Why apologize, **** espn and there bullsh*t money making **** the the little guy bullsh*t Comcast bullsh*t they got going on..******* monopoly making mother *******..say it and be real *******
- KarenClark (@karenrclark) reported fromKnoxville, Tennessee
@Xfinity really poor customer experience moving #TCM to...a SPORTS package for an additional $10/mo. Shame on you..really dumb decision.
- kelsea wilson. âď¸ (@kelseanwilson) reported fromAlcoa, Tennessee
@comcastcares I need assistance and the customer service line says itâs closed. đ
- Crass Vol (@StephCrass) reported fromHarbison Crossroads, Tennessee
I need Hyams to do an Xfinity tweet now that the system is down
- Scott (@sreed63) reported fromKnoxville, Tennessee
@comcastcares hey once again I have to take to Twitter because your techs repaired an outage and yet again left us unconnected
- nathaniel (@nasmxth) reported fromKnoxville, Tennessee
never get your wifi through @Xfinity I pay $80 a month for wifi that never works, thanks for tuning in to my ted talk
- B Matthew Stiltner (@MatthewStiltner) reported fromKnoxville, Tennessee
@JimmyHyams I hope that Xfinity service you shamelessly plug 4, that u probably receive free due to ur plugs, has an outage and fails miserably today
- Rob, Knoxville Rob! (@KnoxvilleRob) reported fromKnoxville, Tennessee
Hello, Iâm the idiot who tried @Comcast again. I was a âloyal Comcast subscriberâ for 2 hours until the installer came and left without installing the internet. Iâm glad they have a 30 day guarantee.
- Brian Rice (@briancrice) reported fromKnoxville, Tennessee
@ChrisHHowell Havenât found a streaming service that has everything I need that would be a net savings over what I spend now for internet and Tv. Just internet here from Comcast or ATT is $85-90 outside of the bundle.
- Travis Spiva (@travisspiva) reported fromKnoxville, Tennessee
@RussRymer @Xfinity @DIRECTV You really canât get better internet than what you get via Xfininity or your local cable provider. Speed, reliability, etc.. You get what you pay for in internet service. Hope you can get it worked out.
- Mike Ray (@THEDIVINEINFECT) reported fromKnoxville, Tennessee
@comcast @Xfinity @comcastcares @OutageRefund Wow guess the fact Iâve had to restart my cable boxes 4 times over the last 2 days just means your upgrading my service again and I wonât be getting a refund for all these times my service wasnât available. #thanksfornithing
- Shani Perera (@therealspewewa) reported fromKnoxville, Tennessee
Xfinity sucks
- ellen (@heyy_itsellen) reported fromKnoxville, Tennessee
talking to an xfinity person on chat is like talking to a guy who clearly wants to ghost me by using one word responses itâs so familiar and so terrible
- Chelsea Lane (@chelsealaw4) reported fromKnoxville, Tennessee
@Xfinity I am watching @BachParadise on xfinity go on my iPad and there is no words just the music... help please.
- Zach Ramsey (@LaCroixBoix7) reported fromKnoxville, Tennessee
Just opened a letter from Comcast fully expecting it to be about paying my cable bill, but these mamma jammas sent me a $50 gift card for no reason. They have now gone from having the sh*ttiest customer service to having slightly less sh*tty customer service and I applaud them
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Elli (@K0k1r1f0r3st) reported
@Xfinity @XfinitySupportWhat's going on with the stream app? Had error code Tvapp-00500 since 5pm and none at the call center can fix it. They had me sign out and sign in, uninstall and reinstall, system reset and factory reset the roku, and disconnect the wifi. Not resolved.
- Lori Starvy (@aprilshanae) reported
i be listening to music all day cus iono how to work my TVs, why this **** got like 4 remotes for each tv, idk what my bd be doing ..we got Comcast, fire stick, Apple TV, roku ..I just airplay music cus wtf
- Oro (@OroTVUpdateFeed) reported
@CircusMaximus8 @DABaumgart @Jack_Petocz Because the fundies will use it to indoctrinate their kids (and if Florida has it their way your kids). The rich will use it as a way to run away from the poor's, and the poor's will be left in worse shape with support that makes Comcast blush.Jesus it takes basic critical
- Charles Bayless (@CharlesBayles12) reported
@comcast @Xfinity I need to speak with someone regarding my extremely poor treatment and outright semi illegal behavior expressed by your representative team the last 48hrs, please contact me via DMs and I'll gladly send you my phone number so we can speak. This was line crossing
- â¨đŽvenus as a boy (@__trashdaddy) reported
How ******** is Xfinity going to ramp up my WiFi bill $30 out of nowhere in the middle of this economic collapse charging me $100 a month just for WiFiâŚâŚâŚ I ******* hate it here!!!!
- Arieth Ninja (@AriethNinja) reported
@addie_plays_ @bluewaterdrago3 Also it's Comcast, admin settings is a ******* joke, but it gives her absolute power so.I'm trying to get boyfriend to agree to go to Comcast with me and take over the damn account.
- Junie, your local Bay Area Asian degenerate trash (@Junie2Luv) reported
@Xfinity is not the "NaTiOn'S nUmbEr OnE wIfI" and is a complete scam. The prices for the service isn't worth it either if all it does is just constantly disconnect like this.Avoid using Xfinsh*tty.
- Martin Bishop (@Martin_BishopOG) reported
@SageKaram drives like an *******. It seems the only way he knows how to pass is to run somebody into the dirt or into the wall. Itâs too bad that Ryan Newman and @TonyStewart donât race in Xfinity. They would show these young punks the error of their ways. @JeffBurton #nascar
- Ben Pitts (@benjipitts) reported
Itâs official. @comcast remains the worst at customer service.
- Satyam Todkar (@SatyamTodkar1) reported
@xfinitymobile @Xfinity I have been an Xfinity customer for 4 years and I have been trying to transfer my Xfinity Voice subscription from Atlanta to Washington for 2 weeks. I have been given false promises and Iâm charged for no reason. How can you fix this?
