The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 619 |
| Houston, TX | 362 |
| Philadelphia, PA | 237 |
| Washington, D.C., DC | 232 |
| Seattle, WA | 229 |
| Atlanta, GA | 204 |
| Denver, CO | 198 |
| San Francisco, CA | 141 |
| Sacramento, CA | 141 |
| Miami, FL | 138 |
| Indianapolis, IN | 130 |
| Orlando, FL | 129 |
| Detroit, MI | 120 |
| Portland, OR | 116 |
| Boston, MA | 114 |
| Minneapolis, MN | 105 |
| Brooklyn, NY | 93 |
| Salt Lake City, UT | 87 |
| Oakland, CA | 87 |
| Jacksonville, FL | 83 |
| Pittsburgh, PA | 77 |
| Tampa, FL | 70 |
| Baltimore, MD | 70 |
| New York City, NY | 68 |
| San Jose, CA | 52 |
| Reno, NV | 43 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Dallas, TX | 37 |
| Knoxville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Elli (@K0k1r1f0r3st) reported @Xfinity @XfinitySupportWhat's going on with the stream app? Had error code Tvapp-00500 since 5pm and none at the call center can fix it. They had me sign out and sign in, uninstall and reinstall, system reset and factory reset the roku, and disconnect the wifi. Not resolved.
- Lori Starvy (@aprilshanae) reported
i be listening to music all day cus iono how to work my TVs, why this **** got like 4 remotes for each tv, idk what my bd be doing ..we got Comcast, fire stick, Apple TV, roku ..I just airplay music cus wtf
- Oro (@OroTVUpdateFeed) reported
@CircusMaximus8 @DABaumgart @Jack_Petocz Because the fundies will use it to indoctrinate their kids (and if Florida has it their way your kids). The rich will use it as a way to run away from the poor's, and the poor's will be left in worse shape with support that makes Comcast blush.Jesus it takes basic critical
- Charles Bayless (@CharlesBayles12) reported
@comcast @Xfinity I need to speak with someone regarding my extremely poor treatment and outright semi illegal behavior expressed by your representative team the last 48hrs, please contact me via DMs and I'll gladly send you my phone number so we can speak. This was line crossing
- ✨🔮venus as a boy (@__trashdaddy) reported
How ******** is Xfinity going to ramp up my WiFi bill $30 out of nowhere in the middle of this economic collapse charging me $100 a month just for WiFi……… I ******* hate it here!!!!
- Arieth Ninja (@AriethNinja) reported
@addie_plays_ @bluewaterdrago3 Also it's Comcast, admin settings is a ******* joke, but it gives her absolute power so.I'm trying to get boyfriend to agree to go to Comcast with me and take over the damn account.
- Junie, your local Bay Area Asian degenerate trash (@Junie2Luv) reported
@Xfinity is not the "NaTiOn'S nUmbEr OnE wIfI" and is a complete scam. The prices for the service isn't worth it either if all it does is just constantly disconnect like this.Avoid using Xfinsh*tty.
- Martin Bishop (@Martin_BishopOG) reported
@SageKaram drives like an *******. It seems the only way he knows how to pass is to run somebody into the dirt or into the wall. It’s too bad that Ryan Newman and @TonyStewart don’t race in Xfinity. They would show these young punks the error of their ways. @JeffBurton #nascar
- Ben Pitts (@benjipitts) reported
It’s official. @comcast remains the worst at customer service.
- Satyam Todkar (@SatyamTodkar1) reported
@xfinitymobile @Xfinity I have been an Xfinity customer for 4 years and I have been trying to transfer my Xfinity Voice subscription from Atlanta to Washington for 2 weeks. I have been given false promises and I’m charged for no reason. How can you fix this?
- Godfather of Ⓜ️emphis (@kopasteik) reported
Xfinity mobile wants you to break away from the big 3, that’s cool an all; but what about their cable prices…who can I run to to break away from them as a cable service provider
- JD Modrak (@JDModrak) reported
@benjipitts @comcast Co sign for reach, took me 3 calls to try and cancel to get a discount recently, on 3rd try, I actually had to cancel, because I already signed up for Century Link, of course that was the time they offered me a new discount. Cancelling Comcast feels great though
- Elli (@K0k1r1f0r3st) reported
They even told me to call roku support, I told them this is an @Xfinity issue cuz your app is the only one not working on roku and I paid for this service on the 4th. Fyi spoke to Roku support when they saw the pic of the error code and message they said it was an Xfinity issue
- Vati (@Oba_Abimbola) reported
@comcast y’all suck ***. Useless service
- gamliel Marom (@GamlielMarom) reported
As a reluctant shareholer of comcast , have tried tried Morning Joe. Almost as bad as ugly Joy's program. Two popous asses who don't hide their biased opinions from the word go. Switch the channel vowing not to repeat the mistake again.
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